Privacy Policy
1. Introduction
Welcome to the IHL (Papinee Legends) website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make purchases, sign up for newsletters, or otherwise interact with us.
This website is not intended for children under 13, and we do not knowingly collect personal data from children. We operate under Hong Kong law.
2. Who We Are
Papinee, Papinee Legends, and its global affiliates
Office Address: IHL Limited, 2nd Floor, 8 Hysan Avenue, Causeway Bay, Hong Kong
Contact Email: info@papinee.com
3. Data We Collect
We may collect the following types of personal data:
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Identity Data: Name, username, title, date of birth, gender
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Contact Data: Email, billing and delivery addresses, phone number
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Financial Data: Payment card or bank details
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Transaction Data: Purchases, orders, and payment history
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Technical Data: IP address, browser type, operating system, device info
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Profile & Usage Data: Account info, preferences, interests, survey responses, and website usage
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Marketing & Communications Data: Preferences for marketing communications
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Location Data: GPS or device-based location info
We do not collect sensitive personal data (race, religion, health, sexual orientation, criminal records, etc.) or information about children under 13.
4. How We Collect Data
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Direct interactions: When you purchase, register an account, subscribe to newsletters, participate in promotions, or contact us
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Automated technologies: Cookies, server logs, or other tracking technologies
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Third parties: for store operations, delivery, or other publicly available sources
5. How We Use Your Data
We use personal data for purposes including:
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To fulfill contracts (process orders, deliver products)
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To comply with legal obligations
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For legitimate business interests (fraud prevention, IT security, improving services)
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For marketing communications if you have opted in
You can contact us at any time to stop receiving marketing emails.
6. Sharing Your Data
We may share your personal data with:
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Internal teams within Papinee for IT, system administration, or reporting purposes
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External service providers or customer support providers
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Internal business transfers
All third parties are contractually obligated to protect your personal data and use it only for the intended purposes.
7. International Transfers
Your data may be stored or processed in locations outside Hong Kong. When transferred internationally, we ensure appropriate safeguards in accordance with applicable law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data. Access is restricted to authorized employees, contractors, and service providers.
9. Data Retention
We retain personal data only as long as necessary to:
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Fulfill the purposes for which it was collected
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Comply with legal obligations
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Resolve disputes
When no longer needed, data is deleted or anonymized.
10. Your Rights
You may have the following rights under Hong Kong law:
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Access and receive a copy of your data
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Correct inaccurate or incomplete data
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Request deletion of your data
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Object to or restrict processing
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Request transfer of data to another provider
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Withdraw consent for processing
To exercise any of these rights, contact us at info@papinee.com.
11. Cookies & Tracking
We use cookies to ensure proper website functionality and improve your experience. You can manage cookies through your browser settings, but some features may not work if cookies are disabled.
12. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be available at papineelegends.com/privacy-policy.
13. Contact
For questions or concerns regarding this Privacy Policy, or to exercise your rights:
Email: info@papinee.com
Postal Address: Papinee, 2nd Floor, 8 Hysan Avenue, Causeway Bay, Hong Kong
Website: papineelegends.com
Cookies
English: "We use cookies to improve your experience. Your data is controlled by our Hong Kong entity and processed globally (including in the US)."
Meta and TikTok Ads
Third-Party Advertising We use third-party platforms, such as TikTok, and Instagram to show you relevant ads. These platforms may collect information about your browsing behavior on our site to measure ad performance.
Cross Border Transfer
International Data Transfer
We are a company based in Hong Kong. By using our services and placing an order, you explicitly understand and consent that your Personal Data (including name, address, and contact details) will be transferred to, stored, and processed in:
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Hong Kong (where our company headquarters is located); and
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and the United States (where our e-commerce platform, and other service providers host their servers).
We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.